Shipping & Returns
SHIPPING POLICY
All items are sent your way as soon as possible. Since each product is custom made and designed according to your inspiration, please allow 1 to 2 weeks for production. However, as soon as I receive your order, I will let you know by when you can expect your CaliRope product to be delivered.
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Shipping costs depend on the weight of the parcel and will ship with USPS First Class Mail. Please let me know if you prefer to expedite your shipment.
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WORLDWIDE SHIPPING!
Please note that there might be additional customs payments for deliveries outside the United States which are not included in our prices. For International deliveries, I always try to find the best shipping company.
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Please so not hesitate to contact me for any further questions! You can easily email me at rita.pelican@gmail.com
Return & Exchange Policy
I will do everything possible to make sure you are all over tail wagging happy. Please measure carefully because each custom collar is made specifically for your order and is not returnable unless I made an Ooopsie. In this respect, please measure three times and order once. :)
As each order is custom made, I don't accept returns or exchanges, but do please contact me if you have any problems with your order. I am sure we will find a pawsitive solution.
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