faq

Because the leashes and key chains are made of recycled climbing rope and natural material, it may pick up dust and dirt yet can easily be cleaned. We recommend hand-washing with warm water and mild soap, hanging them to dry naturally. This will ensure to get the longest life of the product.

The extremely comfortable feel and great durability of each rope product embraces the free-spirited lifestyle you and your dog enjoy. Each product is enhanced by design features that create a beautiful effect.

To guarantee the best fit for your dog's comfort, all collars are custom made. So please measure and select carefully. Using a soft tape, measure around your dog’s neck where the collar naturally sits. The tape should be snug but not tight. Two fingers should fit between the collar and the dog's neck. Compare this measurement to your dog’s current collar to verify accuracy. Record your measurement.

Yes! The knots for adjusting the length of the hand loop can be moved as desired. Simply loosen the figure eight knot and push it to the desired position. Make sure, the ring is secured within the knot. You can adjust the size of the collar loop of the semi-fixed training lead in the same manner.